Shipping policy

At ProofVision, we aim to deliver your high-quality television quickly, safely, and reliably. Please review our shipping policy below:

Processing Time

• Orders are processed within 1–2 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed the next business day.

Shipping Methods & Delivery Time

• We partner with trusted courier services to ensure safe delivery of your television.

• Standard delivery time: 3–7 business days depending on your location.

• Expedited shipping may be available at checkout for faster delivery.

Shipping Costs

• Shipping fees are calculated at checkout based on your delivery address and selected shipping method.

• From time to time, we may offer free shipping promotions on selected products or order amounts.

Order Tracking

• Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your delivery status.

Delivery

• Please ensure someone is available to receive and sign for the delivery.

• If delivery is missed, the courier will leave instructions for re-delivery or collection.

• ProofVision is not responsible for delays caused by incorrect addresses provided by the customer.

Damaged or Lost Packages

• If your television arrives damaged, please contact us within 48 hours with photos of the packaging and product.

• If your package is lost in transit, we will work with the courier to resolve the issue and arrange a replacement if necessary.

International Shipping

• At this time, ProofVision ships primarily within [insert regions/countries, e.g., UK, EU, Worldwide].

• Customs fees, duties, or import taxes (if applicable) are the responsibility of the customer.