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Buying & Choosing the
Right Outdoor TV
Why are your prices lower?
Most outdoor TVs are hit with high import tariffs before they even reach a US warehouse. Because we manufacture in Mexico under the IMMEX program, we pay $0 in import duties. We don't pocket that difference we pass it on to you.
Can I use these TVs indoors as well?
Yes, you can technically use an outdoor TV indoors, but it’s optimized for outdoor environments. The higher brightness might make it appear very bright in a dark room, but functionally it will work.
What types of outdoor TVs do you offer?
We currently offer partial-sun outdoor TVs. These are designed for covered patios, verandas, pergolas, and
other spaces where the TV is shielded from direct sun for most of the day but
still experiences bright ambient light.
What’s the difference between an outdoor TV and a regular indoor TV?
Outdoor TVs are specifically engineered for exterior use. Compared to indoor TVs, they typically offer:
Using a standard indoor TV outside can quickly lead to damage and voided warranties.
Is a partial-sun TV right for my space?
Choose a partial-sun outdoor TV if:
If your TV location gets intense direct sunlight most of the day, additional shading (e.g., a deeper overhang or
side shades) is recommended.
Weatherproofing, Durability & Placement
Are your TVs fully weatherproof?
Our outdoor TVs are designed for permanent outdoor installation and built to handle:
However, you should always install them in line with our placement recommendations and user manual for best long-term durability.
Can I place the TV in full sun?
Our models are optimized for partial sun / shaded areas. Direct, intense sunlight for extended periods can:
We recommend installing your TV where it is protected from direct midday sun whenever possible(e.g., under a roof or deeper overhang, or using side shades).
Can the TV stay outside all year?
Yes, our outdoor TVs are designed as permanent installations. In areas with extreme cold or heat, check the user manual for the recommended operating and storage temperature range. In very harsh climates, you may want to cover the TV with a weatherproof cover when not in use for added protection.
Installation, Mounts & Power
Can I install the TV myself?
Many customers with basic DIY skills can handle the installation, but we strongly recommend professional installation, especially for:
Improper installation may affect safety and could impact your warranty coverage.
What kind of wall mount do I need?
Use a VESA-compatible outdoor-rated mount that supports the size and weight of your TV. We recommend:
Always follow both the TV and mount manufacturer’s installation guidelines.
Do I need a special power outlet?
The TV uses a standard AC power outlet, but for outdoor installations, it must be:
We recommend using a licensed electrician for any new or modified outdoor outlets.
Smart TV Features & LG webOS
What smart TV platform do your outdoor TVs use?
Our outdoor TVs are built on LG webOS, LG’s smart TV operating system.
What can I do with LG webOS on these outdoor TVs?
With LG webOS, you can:
Some apps or features may require separate subscriptions or accounts.
Do streaming apps come pre-installed?
Most major apps are pre-installed or available to download from the webOS content store. App availability, features, and performance are controlled by each app provider and may change over time.
Can I connect cable or satellite TV?
Yes. You can connect:
Audio & Sound Options
Are the built-in speakers loud enough outdoors?
The built-in speakers are suitable for casual viewing on a quiet patio. However, outdoor environments can be noisy and sound can dissipate quickly. For the best experience, we recommend pairing your TV with:
Can I use Bluetooth speakers or soundbars?
If your model and region’s version of webOS supports Bluetooth audio, you can pair compatible Bluetooth soundbars or speakers. Performance and range can vary, so we recommend placing the audio device within a reasonable distance and line of sight of the TV.
Connectivity & Devices
How do I connect the TV to my Wi-Fi?
During initial setup, follow the on-screen LG webOS prompts:
For best reliability outdoors:
Can I connect gaming consoles or media players?
Yes. You can connect most modern devices via HDMI:
Protect any external devices from the elements (e.g., place them in a weatherproof cabinet or indoors with cables routed outside).
Care, Cleaning & Maintenance
How should I clean the screen?
To clean the TV:
Avoid:
Do I need a cover when the TV is not in use?
While the TV is designed for outdoor use, a weatherproof cover can provide extra
protection against dust, debris, and extreme conditions. We recommend using a cover especially during storms or extended periods of non-use.
Troubleshooting
My TV is on, but the picture is too dim in daylight. What can I do?
Try the following:
If brightness is still insufficient, your mounting location may be too bright for a partial-sun model and may need more shading.
The TV won’t connect to Wi-Fi.
Check:
If issues remain, try moving a Wi-Fi extender closer to the TV or use a wired solution (if available and supported in your setup).
What should I do if the TV doesn’t power on?
If the TV still does not power on, please contact our support team; have your purchase details and serial number ready.
Orders, Delivery, Returns & Warranty
What is typically not covered under the warranty?
The warranty does not usually cover:
For complete details, please review the full warranty terms included with your TV or on our website.
How long does delivery take?
Most orders are delivered within 2–5 business days, depending on your location and stock availability. You’ll receive tracking information once your order ships.
Do you offer free shipping?
Shipping options and costs are shown at checkout. Any free shipping promotions or region-specific offers will be clearly displayed on the product or cart page.
What is your return policy?
We aim to make returns simple and hassle-free:
For full details, please see our Returns & Refunds page or contact our support team.
What if my TV arrives damaged?
If your TV arrives damaged or with visible shipping issues:
We’ll work with you to arrange a replacement or solution in line with our shipping and return policies.
What warranty do you offer?
Our outdoor TVs come with a 1-year limited warranty covering manufacturing defects in materials and workmanship under normal use.
If you can't find the answer to your query, please get in touch with our friendly team.